SOP Library

How we do things at Plei. Standard operating procedures and policies, owned by Operations and reviewed as things change. Read the one that applies before you act, and when in doubt, ask.

Policies & procedures

Expense & Reimbursement

Ramp cards, travel and event spend, what's reimbursable, and payout timing.

OperationsOpen →

Copyright & IP

Using images, text, music, and code safely. Fair use, work-made-for-hire, and infringement claims.

Operations / LegalOpen →

Sweepstakes & Contests

Run promotions without legal exposure. Sweepstakes vs contest vs lottery, and required disclosures.

Growth / MarketingOpen →

Performance Reviews

Mid-year and end-of-year review process, templates, schedule, and feedback loops.

HROpen →

Certificate of Insurance (COI)

Request, generate, and send COIs for facilities and partners. Which policy applies, and broker contacts.

OperationsOpen →

HR procedures

Onboarding, offboarding, and hiring SOPs are HR-team procedures. They live in the HR dashboard, behind access.

HR Dashboard →

Onboarding, offboarding, hiring, reviews